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服務理念

為客戶提供優質的服務

讓每一個客戶擁有行業內領先的物流系統

我們所作的要比客戶的要求更多

始終如一的服務




服務目標

以專業的技術、服務為客戶提供適合的、適用的、適價的一體化解決服務方案,使客戶擁有最大的收益。




服務承諾

全方位、一體化、集成化的服務

使客戶的系統保持最優

快速響應客戶服務體系和遠程技術支持




服務級別

服務種類一:超急服務 關鍵性故障,蘭劍提供最快現場服務。

服務種類二:緊急服務 對于影響面不廣的故障。蘭劍提供第二個工作日前到達服務。

服務種類三:一般服務 對于技術服務請求/咨詢等。蘭劍會在客戶同意的期限內到達。

服務種類四:電話服務 第一時間通過電話解決和處理出現的問題。




售后服務電話

張敏  13589036061 24小時售后監督

王夢茹 13153157135 24小時客服/協助

李青龍 13335177072 24小時客服/技術支持

熱線電話:0531-88876633


山東蘭劍物流科技股份公司 魯ICP備10013292號-1

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